Refund policy

Damaged, defective or incorrect items

If your order arrives damaged, defective or not as ordered, message us through the contact form within 7 days of delivery. Include your order number and a clear photo of the issue. Once confirmed, we will send a free replacement or issue a refund to your original payment method.

Size and change of mind

We are not able to accept returns or exchanges for the wrong size or a change of mind, so please check the size guide on each product before ordering.

Lost packages

If your order has not arrived within 7 days of its estimated delivery date, message us through the contact form and we will follow up. Lost packages are replaced or refunded.

Incorrect address

Please double-check your shipping address at checkout. Orders sent to an incorrect address can be reshipped, but the reshipping cost is paid by the customer.