FAQ

When will my order arrive?

Shipping options and estimated delivery times are shown at checkout. See the shipping page for details.

Can I change or cancel my order?

Message us through the contact form within 12 hours of placing your order. After that it may already be on its way, and we may not be able to make changes.

Do you ship internationally?

Yes. We ship to the United States and more than 50 other countries. Available countries and rates show at checkout.

What if something arrives damaged or wrong?

Message us within 7 days of delivery with your order number and a photo, and we will send a replacement or a refund. See the returns page for details.

Can I return something that doesn't fit?

We are not able to accept returns or exchanges for size or change of mind. Each product has its own size guide on the product page, so please check it before ordering.

Where can I hear the music?

On rochone.com and every major streaming service.